Job Purpose: The Shop Keeper Seller is responsible for overseeing the daily operations of a retail store, ensuring excellent customer service, managing inventory, and maximizing sales. This position plays a key role in creating a welcoming environment for customers and maintaining the overall efficiency of the shop.
Job Duties and Responsibilities:
Greet and assist customers, providing product information and recommendations.
Process sales transactions accurately using cash registers or POS systems.
Maintain inventory levels, restock shelves, and conduct regular stock checks.
Ensure the shop is clean, organized, and visually appealing at all times.
Handle customer inquiries, complaints, and returns in a professional manner.
Monitor and report sales trends and inventory needs to management.
Open and close the shop according to company procedures.
Adhere to all safety and security guidelines.
Required Qualifications:
High school diploma or equivalent.
Previous experience in retail sales or customer service.
Basic math and computer skills.
Strong communication and interpersonal skills.
Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications:
Experience with inventory management systems.
Knowledge of merchandising and visual display techniques.
Multilingual abilities.
Demonstrated ability to upsell or cross-sell products.
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